An exploratory study on the intra-organizational network during restructuring: An email network analysis

Antonio Lau; Hisato Tashiro; Yuya Kajikawa

An exploratory study on the intra-organizational network during restructuring: An email network analysis

Antonio Lau
, Hisato Tashiro
, Yuya Kajikawa

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Organizational restructuring is a disruptive process that damages the communication patterns of surviving employees, in which the organizational networks could significantly affect a company performance, in particular its total quality management (TQM) performance. However, existing studies on how the employees of a TQM organization cope with lost communication linkages, and form new linkages are unclear. The study is designed to test the relationships of multiple network attributes of employees before and after the organizational restructuring due to the 2008 global financial crisis between 2008 (T1), 2009 (T2), and 2010 (T3). It utilized internal company e-mail log data to detect the network attributes of over 2,468 employees in a major TQM manufacturer through PLS analysis. The results show that during the organizational restructuring, the employee's closeness decreased, but the degree and the betweenness recovered. The degree in 2008 is positively related to that in 2009-2010 as well as and the closeness in year 2010. The betweenness in 2008 is positively related to that in 2010. The closeness in 2008 is positively related to that in 2009. The paper explores how an organizational internal network changes during the organizational restructuring through a set of longitudinal data using social network analysis.

Original language	English
Title of host publication	PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings
Subtitle of host publication	Infrastructure and Service Integration
Editors	Dundar F. Kocaoglu, Timothy R. Anderson, Tugrul U. Daim, Dilek Cetindamar Kozanoglu, Kiyoshi Niwa, Gary Perman
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	297-304
Number of pages	8
ISBN (Electronic)	9781890843304
Publication status	Published - 10 Oct 2014
Event	2014 Portland International Center for Management of Engineering and Technology, PICMET 2014 - Kanazawa, Japan Duration: 27 Jul 2014 → 31 Jul 2014

Publication series

Name	PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration

Conference

Conference	2014 Portland International Center for Management of Engineering and Technology, PICMET 2014
Country/Territory	Japan
City	Kanazawa
Period	27/07/14 → 31/07/14

Bibliographical note

Publisher Copyright:
© 2014 PICMET.

Cite this

Lau, A., Tashiro, H., & Kajikawa, Y. (2014). An exploratory study on the intra-organizational network during restructuring: An email network analysis. In D. F. Kocaoglu, T. R. Anderson, T. U. Daim, D. C. Kozanoglu, K. Niwa, & G. Perman (Eds.), PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration (pp. 297-304). Article 6921324 (PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration). Institute of Electrical and Electronics Engineers Inc..

Lau, Antonio ; Tashiro, Hisato ; Kajikawa, Yuya. / An exploratory study on the intra-organizational network during restructuring : An email network analysis. PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration. editor / Dundar F. Kocaoglu ; Timothy R. Anderson ; Tugrul U. Daim ; Dilek Cetindamar Kozanoglu ; Kiyoshi Niwa ; Gary Perman. Institute of Electrical and Electronics Engineers Inc., 2014. pp. 297-304 (PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration).

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title = "An exploratory study on the intra-organizational network during restructuring: An email network analysis",

abstract = "Organizational restructuring is a disruptive process that damages the communication patterns of surviving employees, in which the organizational networks could significantly affect a company performance, in particular its total quality management (TQM) performance. However, existing studies on how the employees of a TQM organization cope with lost communication linkages, and form new linkages are unclear. The study is designed to test the relationships of multiple network attributes of employees before and after the organizational restructuring due to the 2008 global financial crisis between 2008 (T1), 2009 (T2), and 2010 (T3). It utilized internal company e-mail log data to detect the network attributes of over 2,468 employees in a major TQM manufacturer through PLS analysis. The results show that during the organizational restructuring, the employee's closeness decreased, but the degree and the betweenness recovered. The degree in 2008 is positively related to that in 2009-2010 as well as and the closeness in year 2010. The betweenness in 2008 is positively related to that in 2010. The closeness in 2008 is positively related to that in 2009. The paper explores how an organizational internal network changes during the organizational restructuring through a set of longitudinal data using social network analysis.",

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Lau, A, Tashiro, H & Kajikawa, Y 2014, An exploratory study on the intra-organizational network during restructuring: An email network analysis. in DF Kocaoglu, TR Anderson, TU Daim, DC Kozanoglu, K Niwa & G Perman (eds), PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration., 6921324, PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration, Institute of Electrical and Electronics Engineers Inc., pp. 297-304, 2014 Portland International Center for Management of Engineering and Technology, PICMET 2014, Kanazawa, Japan, 27/07/14.

An exploratory study on the intra-organizational network during restructuring: An email network analysis. / Lau, Antonio; Tashiro, Hisato; Kajikawa, Yuya.
PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration. ed. / Dundar F. Kocaoglu; Timothy R. Anderson; Tugrul U. Daim; Dilek Cetindamar Kozanoglu; Kiyoshi Niwa; Gary Perman. Institute of Electrical and Electronics Engineers Inc., 2014. p. 297-304 6921324 (PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - An exploratory study on the intra-organizational network during restructuring

T2 - 2014 Portland International Center for Management of Engineering and Technology, PICMET 2014

AU - Lau, Antonio

AU - Tashiro, Hisato

AU - Kajikawa, Yuya

PY - 2014/10/10

Y1 - 2014/10/10

N2 - Organizational restructuring is a disruptive process that damages the communication patterns of surviving employees, in which the organizational networks could significantly affect a company performance, in particular its total quality management (TQM) performance. However, existing studies on how the employees of a TQM organization cope with lost communication linkages, and form new linkages are unclear. The study is designed to test the relationships of multiple network attributes of employees before and after the organizational restructuring due to the 2008 global financial crisis between 2008 (T1), 2009 (T2), and 2010 (T3). It utilized internal company e-mail log data to detect the network attributes of over 2,468 employees in a major TQM manufacturer through PLS analysis. The results show that during the organizational restructuring, the employee's closeness decreased, but the degree and the betweenness recovered. The degree in 2008 is positively related to that in 2009-2010 as well as and the closeness in year 2010. The betweenness in 2008 is positively related to that in 2010. The closeness in 2008 is positively related to that in 2009. The paper explores how an organizational internal network changes during the organizational restructuring through a set of longitudinal data using social network analysis.

AB - Organizational restructuring is a disruptive process that damages the communication patterns of surviving employees, in which the organizational networks could significantly affect a company performance, in particular its total quality management (TQM) performance. However, existing studies on how the employees of a TQM organization cope with lost communication linkages, and form new linkages are unclear. The study is designed to test the relationships of multiple network attributes of employees before and after the organizational restructuring due to the 2008 global financial crisis between 2008 (T1), 2009 (T2), and 2010 (T3). It utilized internal company e-mail log data to detect the network attributes of over 2,468 employees in a major TQM manufacturer through PLS analysis. The results show that during the organizational restructuring, the employee's closeness decreased, but the degree and the betweenness recovered. The degree in 2008 is positively related to that in 2009-2010 as well as and the closeness in year 2010. The betweenness in 2008 is positively related to that in 2010. The closeness in 2008 is positively related to that in 2009. The paper explores how an organizational internal network changes during the organizational restructuring through a set of longitudinal data using social network analysis.

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M3 - Conference contribution

AN - SCOPUS:84910139503

T3 - PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration

SP - 297

EP - 304

BT - PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings

A2 - Kocaoglu, Dundar F.

A2 - Anderson, Timothy R.

A2 - Daim, Tugrul U.

A2 - Kozanoglu, Dilek Cetindamar

A2 - Niwa, Kiyoshi

A2 - Perman, Gary

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 27 July 2014 through 31 July 2014

ER -

Lau A, Tashiro H, Kajikawa Y. An exploratory study on the intra-organizational network during restructuring: An email network analysis. In Kocaoglu DF, Anderson TR, Daim TU, Kozanoglu DC, Niwa K, Perman G, editors, PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration. Institute of Electrical and Electronics Engineers Inc. 2014. p. 297-304. 6921324. (PICMET 2014 - Portland International Center for Management of Engineering and Technology, Proceedings: Infrastructure and Service Integration).

An exploratory study on the intra-organizational network during restructuring: An email network analysis

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