Communities of practice and its effects on firm performance: A process-oriented study

Chulmo Koo, Sungyul Ryoo, Yulia Wati, Woojong Suh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The growth of interests in communities of practice is a sign of a paradigm shift in knowledge management. This paper intends to integrate the motivational factors influencing participation in communities of practice and its impacts on firm performance. We identify three determinants affecting participation in communities of practice, and argue that it leads to knowledge exchange, operational performance, and firm performance. The data required for this field study was collected from 122 firms headquartered in Korea. Additional theoretical and practical implications of these findings are also discussed in the paper.

Original languageEnglish
Title of host publicationAgent and Multi-Agent Systems
Subtitle of host publicationTechnologies and Applications - Third KES International Symposium, KES-AMSTA 2009, Proceedings
Pages471-480
Number of pages10
DOIs
Publication statusPublished - 2009
Event3rd KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications, KES-AMSTA 2009 - Uppsala, Sweden
Duration: 3 Jun 20095 Jun 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume5559 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference3rd KES International Symposium on Agent and Multi-Agent Systems: Technologies and Applications, KES-AMSTA 2009
Country/TerritorySweden
CityUppsala
Period3/06/095/06/09

Keywords

  • Communities of Practice
  • Firm Performance
  • Knowledge Exchange
  • Operational Performance

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