Compensatory consumption and unplanned purchases: the moderating role of the decision frame effect

Jungkeun Kim, Eunji Lee, Suh Young Irene Park, Namho Chung, Chulmo Koo

Research output: Contribution to journalArticlepeer-review

Abstract

This research aims to investigate the relationship between prior spending and unplanned purchases based on an understanding of decision framing effects and compensatory psychology. We argue that the impact of prior buying on unplanned purchases is moderated by the decision frame (separate vs. integrated). We conducted a series of four sequential scenario-based experimental studies to support our theoretical predictions. Consequently, our study revealed that travelers within a separate decision frame exhibited a stronger compensatory motive, leading to a higher unplanned purchase when prior spending was low. In practice, this research has managerial implications using compensatory consumption marketing strategies.

Original languageEnglish
Pages (from-to)186-207
Number of pages22
JournalJournal of Travel and Tourism Marketing
Volume41
Issue number2
DOIs
Publication statusPublished - 2024

Bibliographical note

Publisher Copyright:
© 2024 Informa UK Limited, trading as Taylor & Francis Group.

Keywords

  • Compensatory consumption
  • choice architecture
  • decision frame effect
  • psychological marketing strategy
  • reference price
  • unplanned purchase

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