TY - JOUR
T1 - Corrigendum to ‘Upscale hotel employees’ surface acting
T2 - The roles of perceived individualized consideration and emotional intelligence’ (Journal of Hospitality and Tourism Management (2019) 41 (19–27), (S1447677019301275), (10.1016/j.jhtm.2019.09.001))
AU - Kwon, Eunjin
AU - Jang, Haeyoon
AU - Lee, Choong Ki
N1 - Publisher Copyright:
© 2021 The Authors
PY - 2021/6
Y1 - 2021/6
N2 - The authors regret omitting citations from the above article. The first sentence of the section “3.2. Measures” should have read: A preliminary list of measurement items was generated from previous studies pertaining to surface acting (Brotheridge & Lee, 2003; Chu & Murrmann, 2006), emotional intelligence (Wong & Law, 2002), individualized consideration (Avolio & Bass, 1995), and job satisfaction (Brayfield & Rothe, 1951). References cited in this sentence should have been added to the reference list as below: Avolio, B. J., & Bass, B. M. (1995). Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. The Leadership Quarterly, 6(2), 199-218. Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307. Brotheridge, C. M., & Lee, R. T. (2003). Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology, 76(3), 365-379. Chu, K. H. L., & Murrmann, S. K. (2006). Development and validation of the hospitality emotional labor scale. Tourism Management, 27(6), 1181-1191. Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274. The authors would like to apologise for any inconvenience caused.
AB - The authors regret omitting citations from the above article. The first sentence of the section “3.2. Measures” should have read: A preliminary list of measurement items was generated from previous studies pertaining to surface acting (Brotheridge & Lee, 2003; Chu & Murrmann, 2006), emotional intelligence (Wong & Law, 2002), individualized consideration (Avolio & Bass, 1995), and job satisfaction (Brayfield & Rothe, 1951). References cited in this sentence should have been added to the reference list as below: Avolio, B. J., & Bass, B. M. (1995). Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. The Leadership Quarterly, 6(2), 199-218. Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307. Brotheridge, C. M., & Lee, R. T. (2003). Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology, 76(3), 365-379. Chu, K. H. L., & Murrmann, S. K. (2006). Development and validation of the hospitality emotional labor scale. Tourism Management, 27(6), 1181-1191. Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274. The authors would like to apologise for any inconvenience caused.
UR - http://www.scopus.com/inward/record.url?scp=85105706669&partnerID=8YFLogxK
U2 - 10.1016/j.jhtm.2021.05.003
DO - 10.1016/j.jhtm.2021.05.003
M3 - Comment/debate
AN - SCOPUS:85105706669
SN - 1447-6770
VL - 47
SP - 496
JO - Journal of Hospitality and Tourism Management
JF - Journal of Hospitality and Tourism Management
ER -