Design of ubiquitous referral marketing: A business model and method

Kyoung Jun Lee, Jong Chul Lee

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

8 Citations (Scopus)

Abstract

This paper provides a corporation's marketing strategy under a ubiquitous computing environment: a WOM(word-of-mouth) marketing using RFID(Radio Frequency Identification) technology and a business model which facilitates the word-of-mouth marketing. To this end, we examine the word-ofmouth communication effects on consumers' life, changes in corporations' attitude toward word-of-mouth marketing, and the difficulties that corporations have in conducting word-of-mouth marketing. The business model this paper suggests makes seamless business-to-consumer and consumer-to-consumer networking possible using the RFID technology and facilitates the word-of-mouth marketing through incentive system of each economic player.

Original languageEnglish
Title of host publicationE-Commerce and Web Technologies - 7th International Conference, EC-Web 2006, Proceedings
PublisherSpringer Verlag
Pages102-111
Number of pages10
ISBN (Print)3540377433, 9783540377436
DOIs
Publication statusPublished - 2006
Event7th International Conference on E-Commerce and Web Technologies, EC-Web 2006 - Krakow, Poland
Duration: 5 Sept 20067 Sept 2006

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume4082 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference7th International Conference on E-Commerce and Web Technologies, EC-Web 2006
Country/TerritoryPoland
CityKrakow
Period5/09/067/09/06

Fingerprint

Dive into the research topics of 'Design of ubiquitous referral marketing: A business model and method'. Together they form a unique fingerprint.

Cite this