Effects of culinary employees' role stress on burnout and turnover intention in hotel industry: moderating effects on employees' tenure

Hyo Sun Jung; Hye Hyun Yoon; Young Joong Kim

doi:10.1080/02642069.2011.574277

Effects of culinary employees' role stress on burnout and turnover intention in hotel industry: moderating effects on employees' tenure

Hyo Sun Jung, Hye Hyun Yoon, Young Joong Kim

Research output: Contribution to journal › Article › peer-review

58 Citations (Scopus)

Abstract

The purpose of this study is to understand interrelationships among culinary employees' perception of role stress, burnout, and turnover intent in a deluxe hotel. A total of 316 employees in Korea participated in the study. The results showed a positive relationship between employees' perceptions of role stress and burnout. Participants who reported a high level of burnout were more likely to leave their position. In addition, there were moderating effects related to tenure in the causal relationships between employees' burnout and turnover intent. Limitations and future research directions are also discussed.

Original language	English
Pages (from-to)	2145-2165
Number of pages	21
Journal	Service Industries Journal
Volume	32
Issue number	13
DOIs	https://doi.org/10.1080/02642069.2011.574277
Publication status	Published - Oct 2012

Bibliographical note

Funding Information:
This work was supported by a grant from the Kyung Hee University in 2010 (KHU-20110098).

Keywords

burnout
role stress
turnover intent

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10.1080/02642069.2011.574277

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title = "Effects of culinary employees' role stress on burnout and turnover intention in hotel industry: moderating effects on employees' tenure",

abstract = "The purpose of this study is to understand interrelationships among culinary employees' perception of role stress, burnout, and turnover intent in a deluxe hotel. A total of 316 employees in Korea participated in the study. The results showed a positive relationship between employees' perceptions of role stress and burnout. Participants who reported a high level of burnout were more likely to leave their position. In addition, there were moderating effects related to tenure in the causal relationships between employees' burnout and turnover intent. Limitations and future research directions are also discussed.",

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AU - Yoon, Hye Hyun

AU - Kim, Young Joong

N1 - Funding Information: This work was supported by a grant from the Kyung Hee University in 2010 (KHU-20110098).

PY - 2012/10

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N2 - The purpose of this study is to understand interrelationships among culinary employees' perception of role stress, burnout, and turnover intent in a deluxe hotel. A total of 316 employees in Korea participated in the study. The results showed a positive relationship between employees' perceptions of role stress and burnout. Participants who reported a high level of burnout were more likely to leave their position. In addition, there were moderating effects related to tenure in the causal relationships between employees' burnout and turnover intent. Limitations and future research directions are also discussed.

AB - The purpose of this study is to understand interrelationships among culinary employees' perception of role stress, burnout, and turnover intent in a deluxe hotel. A total of 316 employees in Korea participated in the study. The results showed a positive relationship between employees' perceptions of role stress and burnout. Participants who reported a high level of burnout were more likely to leave their position. In addition, there were moderating effects related to tenure in the causal relationships between employees' burnout and turnover intent. Limitations and future research directions are also discussed.

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KW - turnover intent

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JO - Service Industries Journal

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IS - 13

ER -

Effects of culinary employees' role stress on burnout and turnover intention in hotel industry: moderating effects on employees' tenure

Abstract

Bibliographical note

Keywords

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