Electronic commerce and online consumer behavior research: A literature review

Yujong Hwang, Jaeseok Jeong

Research output: Contribution to journalReview articlepeer-review

29 Citations (Scopus)

Abstract

This paper aims to identify studies concerning online purchase behavior research published after 2000 in the main management information systems (MIS) and electronic commerce journals. These are categorized as studies of website use and online purchase behavior respectively. The review presents a holistic picture of the domain for online consumer behavior. The paper provides an insight into the field of electronic commerce and online consumer behavior with further discussions on theoretical and practical implication of these studies.

Original languageEnglish
Pages (from-to)377-388
Number of pages12
JournalInformation Development
Volume32
Issue number3
DOIs
Publication statusPublished - Jun 2014

Bibliographical note

Publisher Copyright:
© 2014, © The Author(s) 2014.

Keywords

  • electronic commerce
  • literature review
  • online consumer behavior
  • online purchase
  • post-purchase behavior
  • website use

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