Exploring online news credibility: The relative influence of traditional and technological factors

Chung Joo Chung, Yoonjae Nam, Michael A. Stefanone

Research output: Contribution to journalArticlepeer-review

142 Citations (Scopus)

Abstract

This study investigates a range of traditional and technological factors that contribute to credibility perceptions for three categories of online news sources. These sources include mainstream (usatoday.com, nytimes.com), independent (thedrudgereport.com, axisoflogic.com), and index-type (news.google.com, yahoo.news.com) websites. While traditional dimensions of credibility remain influential, results suggest that the hypertextuality of index-type online news sources is of particular importance. Multimediality and interactivity did not influence credibility perceptions. These results support the perspective that online media differ based on credibility and users' perceptions are in part based on the technological affordances of media. A major contribution of this research lies in the empirical demonstration of the relationships between technological characteristics of various online news sources and subsequent credibility assessments.

Original languageEnglish
Pages (from-to)171-186
Number of pages16
JournalJournal of Computer-Mediated Communication
Volume17
Issue number2
DOIs
Publication statusPublished - Jan 2012

Keywords

  • Credibility
  • Hypertext
  • Hypertextuality
  • Interactivity
  • Multimediality
  • Online news

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