Abstract
Aim: Exploring nurses' caring and communication experiences in COVID-19 units. Background: Frontline nurses play a critical role in providing 24-h bedside nursing care to COVID-19 patients. An in-depth understanding of frontline nurses' lived experiences is necessary to establish appropriate nursing strategies during crises, such as the COVID-19 pandemic. Methods: Qualitative descriptive design with content analysis. Results: Fifteen nurses were interviewed, and three themes were identified: central role of therapeutic communication, compassion that deepens naturally and expansion of professionalism in nursing. Conclusion: The nurses proactively provided care for COVID-19 patients, and they acknowledged and accepted their roles in protecting the lives and ensuring the health of their patients daily. The nurses' experiences in COVID-19 units served as an opportunity for ruminating and rediscovering the meaning of nursing. Implications for Nursing Management: Hospital policymakers and nurse managers should strive to resolve the communication-related challenges faced by nurses. Standardizing and implementing effective communication strategies should be considered in nursing management.
| Original language | English |
|---|---|
| Pages (from-to) | 1087-1095 |
| Number of pages | 9 |
| Journal | Journal of Nursing Management |
| Volume | 30 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - Jul 2022 |
Bibliographical note
Publisher Copyright:© 2022 John Wiley & Sons Ltd.
Keywords
- communication
- COVID-19
- nursing
- qualitative research
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