How doesworkplace romance influence employee performance in the hospitality industry?

Research output: Contribution to journalArticlepeer-review

16 Citations (Scopus)

Abstract

With the aim of providing insights to scholars, administrators, and managers on how an employee's romantic involvement influences job engagement and performance, this study examined workplace romance as a psychological mechanism for determining job performance. A total of 224 deluxe hotel employees in South Korea participated in the research. The results indicate that workplace romance significantly affects employees' job engagement and performance. Employees who sustain a favorable and positive relationship with others in their organization eventually exhibit increased work effectiveness, which then exerts a constructive effect on hotel services and performance. Moreover, workplace romance experience can significantly improve the effect of workplace romance on job engagement. The paper also discusses limitations and future research directions.

Original languageEnglish
Article number5478
JournalSustainability (Switzerland)
Volume12
Issue number13
DOIs
Publication statusPublished - 1 Jul 2020

Bibliographical note

Publisher Copyright:
© 2020 by the authors.

Keywords

  • Deluxe hotel
  • Job engagement
  • Job performance
  • Workplace romance

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