Impacts and limitations of intelligent agents in electronic commerce

Dong Su Jin, Kyoung Jun Lee

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

Agent-based economy or agent-based electronic commerce is the term for describing one of possible next steps of electronic commerce. The systematic understanding of the agent-based economy is important for researchers to develop practical intelligent agent systems, and for current electronic commerce industries to cope with the challenges of the intelligent agents. With these purposes, we conduct a comprehensive review of ongoing and future impacts of intelligent agents to electronic commerce from business model perspective. We classify intelligent agents by their functions and roles in electronic commerce and analyze the business model change by intelligent agents, based on Timmers’s definition of business model. Changes in architecture of flows, responses of players, influences to revenue model and participant’s benefits, and funding source are discussed with real world business examples and related researches. We also discuss the limitations of intelligent agents in electronic commerce.

Original languageEnglish
Title of host publicationThe Human Society and the Internet - Internet-Related Socio-Economic Issues First International Conference, Human.Society@Internet 2001 Seoul, Korea, July 4-6, 2001 Proceedings
EditorsWon Kim, Tok-Wang Ling, Seung-Soo Park, Yoon-Joon Lee
PublisherSpringer Verlag
Pages33-48
Number of pages16
ISBN (Print)3540423133, 9783540423133
DOIs
Publication statusPublished - 2001
Event1st International Conference on Human.Society@Internet, 2001 - Seoul, Korea, Republic of
Duration: 4 Jul 20016 Jul 2001

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume2105
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference1st International Conference on Human.Society@Internet, 2001
Country/TerritoryKorea, Republic of
CitySeoul
Period4/07/016/07/01

Bibliographical note

Publisher Copyright:
© Springer-Verlag Berlin Heidelberg 2001.

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