The effects of workplace loneliness on work engagement and organizational commitment: Moderating roles of leader-member exchange and coworker exchange

Hyo Sun Jung, Min Kyung Song, Hye Hyun Yoon

Research output: Contribution to journalArticlepeer-review

34 Citations (Scopus)

Abstract

This study aims to examine the effect of workplace loneliness on work engagement and organizational commitment and the moderating role of social relationships between an employee and his or her superior and coworkers in such mechanisms. Workplace loneliness decreased em-ployees’ engagement with their jobs and, as such, decreased engagement had a positive relationship with organizational commitment. Also, the negative influence of workplace loneliness on work engagement was found to be moderated by coworker exchange, and employees’ maintenance of positive social exchange relationships with their coworkers was verified to be a major factor for reliev-ing the negative influence of workplace loneliness.

Original languageEnglish
Article number948
Pages (from-to)1-15
Number of pages15
JournalSustainability (Switzerland)
Volume13
Issue number2
DOIs
Publication statusPublished - 2 Jan 2021

Bibliographical note

Publisher Copyright:
© 2021 by the authors. Licensee MDPI, Basel, Switzerland.

Keywords

  • Coworker exchange
  • Deluxe hotel
  • Leader-member exchange
  • Organizational commitment
  • Work engagement
  • Workplace loneliness

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