Understanding the adoption intention of AI through the ethics lens

Ohbyung Kwon, Sujin Bae, Bongsik Shin

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Citations (Scopus)

Abstract

Understanding users and user behaviors in accepting new technologies such as AI has been ever more important. Meanwhile, information systems with AI inevitably engenders such ethical issues as transparency and accountability related to the consequences of recognition, decisions, and recommendations. Our work adds moral psychology variables to Theory of Reasoned Action (TRA) in order to better explicate the adoption aspects of AI. For the research, we employed social desirability, and self-consistency of moral psychology as underlying attitudes. And also, moral norm is added to TRA to moderate the effect of the attitudes on the outcome variable. The empirical results indicate a direct and indirect role of the morality-related variables in explaining users' AI adoption intentions. It was learned that moral psychology plays an important role in explaining user attitudes toward AI and subsequent intentions of adopting an AI system.

Original languageEnglish
Title of host publicationProceedings of the 53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages4972-4981
Number of pages10
ISBN (Electronic)9780998133133
Publication statusPublished - 2020
Event53rd Annual Hawaii International Conference on System Sciences, HICSS 2020 - Maui, United States
Duration: 7 Jan 202010 Jan 2020

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
Country/TerritoryUnited States
CityMaui
Period7/01/2010/01/20

Bibliographical note

Publisher Copyright:
© 2020 IEEE Computer Society. All rights reserved.

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